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Managed IT Service Plans from Cenetric

Overview of support and helpdesk offerings from Cenetric

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TEAMS
Under 40 Users
Small teams or small businesses with less than 40 users
  • 24x7 Unlimited Helpdesk Support
  • Windows and Mac Patch/Update Management
  • Webroot Anti-Virus Included
  • System Optimization & Support
  • 24x7 Network Monitoring
  • Phishing Tests and Training
  • Quarterly IT Strategy Meetings
  • Monthly Reporting
  • Backup Monitoring
  • Basic User Training
BUSINESS
40+ Users
Small businesses with more than 40 users
  • 24x7 Unlimited Helpdesk Support
  • Windows and Mac Patch/Update Management
  • Webroot Anti-Virus Included
  • System Optimization & Support
  • 24x7 Network Monitoring
  • Phishing Tests and Training
  • Quarterly IT Strategy Meetings
  • Monthly Reporting
  • Backup Monitoring
  • Basic User Training
PROJECT SERVICES
CO-MANAGEMENT NEEDS
Co-Management, Network Services or Custom Project Services
  • Network Design/Buildouts
  • Cloud Migrations (Azure, Microsoft 365, AWS, etc)
  • Custom Database Creation, Administration and Support
  • New Site Buildouts
  • Managed Network Services
  • Compliance and Security
  • WiFi, Firewall, VoIP, Complex Network Design and Support
  • Staff Augmentation
  • White Label Helpdesk
  • Security Training and Audits
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Why Choose Cenetric?

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24/7 Helpdesk and Support

IT helpdesk phone and communications support

Remote Managed Network Services

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Nationally Recognized Support Engineers

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Extension of Your IT Team or Fully Managed Solutions

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99.98%

Client Satisfaction Rate

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92%

First Time Fix Rate

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200+

Staff Certifications

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3700+

Business Helped

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13+

Years Serving Business

Our Partners

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What Our Clients Say

I was told by our old IT company that we needed a new server. They quoted me over $10,000 for a new one! I knew that could not be right so I called Cenetric for a quote. They sent a guy out the next day to look at our network and give us a quote. They saved us $6,000 on our new server and found 2 pages of problems in our network that our IT guys missed.

Danny Redmond

Every representative I have encountered with this company has been professional and had a genuine interest in helping to resolve my issues.

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Dana Ward

Cenetric's support response is top notch. Staff is very courteous and professional - they never say "no" they work as a team to figure out solutions. They help us stay on top of trending changes and how to keep our environment secure!

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Meredith Hornung

Centetric is a key partner in our business. We have been with them since their beginning. They provide great value and I trust them to always do what it takes to keep us up and going as far as our IT management goes.

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David Neely

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Get Started Today

Our team would love to meet with you to show you how our Managed IT Services can reduce the bottlenecks that prevent your business' progress.

Schedule a Consultation