Co-Managed vs. Fully Managed IT Solutions

The primary advantage of co-management over fully managed IT services is that customers can choose the areas where they need extra resources or help. Here are several primary concepts to consider before committing to either service:

• Responsibility: With a co-managed IT service, the provider and the customer share responsibility and input. In a fully managed setting, the provider assumes the majority of the customer’s operating obligations.
• Flexibility: In a co-managed environment, the customer and the provider can work together to decide which obligations are better to handle internally and which tasks require assistance. Fully managed solutions hold the provider fully accountable for all actions.
• Role definition: With a collaborative system, both parties can determine which personnel is best suited to handle a particular task. A fully managed system is entirely autonomous.
• Departmental personnel: In a co-managed setting, the customer still has a team of IT professionals. A fully managed system often eliminates the need for any in-house personnel.

If your IT department has difficulty keeping up with daily tasks and duties, it may be time to consider a partnership with a co-managed IT support company like Cenetric. IT managers tend to have numerous responsibilities, and resources are often spread too thin. That’s why trusting us to help offset those challenges is the perfect business solution.

Here are a few signs that could suggest a need for a co-managed IT service:

• Your IT team lacks the expertise to complete specific types of projects
• Your IT manager has a backlog of unresolved issues
• Your budget restricts the hiring of additional employees
• You’re uncertain of the tools and procedures needed to optimize your operation

What Makes Cenetric Different?

Cenetric delivers unmatched, superior service when it comes to co-managed IT support in the Kansas City area. You can outsource as much as or as little of your integrated network services to our expert team as you’d like. We’ll ensure all your information and data is protected, backed up and easy for authorized users to access.

You’ll gain the advantage of more time, energy and resources that you can commit to other areas of business growth while enjoying significant cost savings. We’ll provide you with a complete program covering everything from implementation to ongoing support. Among the advantages of working with Cenetric are: