Submit a Service Request

Current Clients

If you are a current client and would like to submit a non-urgent request for assistance, please click below to Submit a New Helpdesk Ticket.

If you are already working with one of our world-class, amazingly talented technicians, please click below to Request Remote Assistance.

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Join Remote Support Session

Are you working with a Cenetric Support Technician already? Click below to join a remote troubleshooting session. You will need a special code from your Cenetric Support Technician.

Join Session

Submit New Helpdesk Ticket

Are you experiencing a non-urgent IT support problem? Click below to submit a Cenetric trouble ticket. If you have an IT Emergency, please submit the ticket as Urgent or call us directly.

Submit New Ticket

Future Clients

Support may be provided to non-clients on an hourly basis in the case of an IT Emergency. Please contact us for more information.

Cenetric also has a variety of support plans available. Please click HERE for more information on our service plans and pricing.

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We offer a variety of services for IT Managers to supplement your current in-house IT department and help with projects, questions, strategy, documentation and a variety of other services to help close out projects or provide escalation points.

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